Customer Reviews About Certified Benz & Beemer

A lineup of Mercedes-Benz cars parked outside a bright, modern dealership.

Looking for honest feedback before choosing your next dealership? Explore Certified Benz & Beemer reviews from customers who have experienced our vehicle selection, purchasing process, and customer service in Scottsdale, AZ. Discover what drivers have to say about their experience with our team.

Customer Reviews About Our Dealership Experience

Abbie Chambers

6/13/2026
Google Icon

Tim, Adam and Claudio made this the most efficient, happy and memorable car buying experience! They truly listen to you. I used to be a loyal Toyota owner but now, I will gladly only work through this dealership. Thank you so much for helping me get the car of my dreams and more importantly, involving my son and making this an exciting day- they treat you like family!

Blair

8/13/2024
Google Icon

Let me start off by saying this place is immaculate beautiful showroom beautiful cars and their not priced out of budget for the everyday person. Staff is friendly and very welcoming.Now the sales guy Eddy was the best sales agent I've ever dealt with and would highly recommend him he help me so much. He was very informative of what I was looking for and budget I had he showed me several different options of vehicles and ultimately went with a BMW 540I M sport beautiful car spec really good did up the paperwork which was easy and pain less. Sara from finance was awesome works diligently to find the best financing for their customers. Over all best car buying experience I've ever had and when it time to upgrade wife's car I will buy from them again thank yo to the team at Certified Benz and Bearmer

Toi Norfleet

2/13/2026
Google Icon

I bought my Audi A3 a little over a year ago. Everyone who helped in Sales as well as Finance were awesome. I truly love my car! Anytime I bring my car in for service, everyone is professional and friendly. The coffee and cookies are always fresh!

Chief G.

7/13/2026
Google Icon

From the greeting, the knowledgeable test drive, pricing and finance experience Andy and the rest of the team at Certified Benz and Beemer were incredible! Thank you for making my son’s first dealership experience perfect.

Customer Reviews About The Car Buying Process

Erich Moulder

6/13/2026
Google Icon

If you’re looking for a great, low-pressure car buying experience, I highly recommend Tim Smith. Tim helped us purchase a 2023 Land Rover Sport, and from start to finish he was outstanding.

What really stood out was how enjoyable and stress-free the entire process was. No games, no pressure — just a genuinely good guy who treated us with honesty and respect. As a retired Navy Officer with over 20 years of service, Tim carries himself with professionalism, integrity, and calm confidence. He definitely worked hard to get us a great deal, and we truly appreciated that.

What impressed me even more was his commitment after the sale. Tim wasn’t satisfied with the way the vehicle had been detailed before delivery, so he personally made sure it was corrected and done right. Honestly, he was working so hard and sweating so much, I suspect he may have detailed the vehicle himself! That level of pride and customer care is rare these days.

Buying a vehicle can sometimes feel exhausting, but Tim made it fun, easy, and memorable. We absolutely love the Range Rover Sport and are grateful for the experience. Thank you, Tim!

Justin Syer

7/13/2026
Google Icon

Saw was our saleswoman and loved her.

Hands down one of the best vehicle-buying experiences I’ve had.

From the very first conversation, she was straight to the point, transparent, and incredibly knowledgeable. Instead of making us chase information, she provided detailed answers upfront and made the entire process easy to understand. What really stood out was the personalized video walk-around she sent of the truck we were originally interested in. It showed she was willing to go the extra mile and respected our time.

To make things even more challenging, late in the evening and close to closing time, we completely changed gears and decided we wanted a different truck. Rather than getting frustrated or pushing us toward the original deal, she rolled with every curveball we threw her way. She worked with us, answered our questions, and stayed engaged until the very end.

Her professionalism, communication, and customer service were second to none. If you’re looking for someone who genuinely cares about helping you find the right vehicle and making the process stress-free, she’s the person to see.

Top-tier salesperson at a top-tier dealership. Highly recommend!

Jeff Allen

7/13/2026
Google Icon

One of the easiest, most transparent purchases I have made! My salesperson Saw Yu Nwe Zin was on point and very easy to talk to. The sales manager was as honest as they come and I appreciated his candor. The finance manager Chris was also exceptional and explained everything well! I was in and out in a relatively short time! I recommend looking this dealership up if looking for a quality pre owned car or truck! Great experience!

Returning Customer Reviews

Rosemarie Dombrowski

6/13/2026
Google Icon

Unfortunately, my e-class Mercedes needed a new motor, and working with the warranty company wasn’t easy. There were many unfortunate delays, but despite the extra time, the staff at certified Benz and Beemer went above and beyond for me. I’m a returning customer, and it’s clear that they value that. They gave me a loaner, swapped it out for a better one when they realized that my case was going to take longer to resolve, and worked with me to lower my out-of-pocket costs. At the end of this long road, I have my beautiful Benz back, she’s running as good as ever, and they will continue to get my business!

Russell Weisman

5/13/2026
Google Icon

Bought my second vehicle from Certified Benz and Beamer and couldn’t be happier with the dealership. From no pressure sales, great pricing, excellent trade in values, and unmatched customer service this is a unique car buying experience. Due to my time constraints they processed my purchase and financing over a weekend and my sales associate, Mark Stevens, even delivered the vehicle to my home, 45 minutes away, on his day off. Highly recommended

Rielly Keyser

3/13/2026
Google Icon

This was our second time buying a car from Certified Benz & Beemer, and once again it was such a great experience. The whole team was friendly, helpful, and made the entire process really smooth from start to finish.

Buying a car can sometimes feel stressful, but they make it easy and actually enjoyable. They take the time to answer questions and make sure you feel comfortable every step of the way.

After two wonderful experiences, we can confidently say they will be getting all of our business in the future. We’re so grateful for the great service and highly recommend them to anyone looking for a car.

Thank you again to the entire team!

Customer Reviews About Our Vehicle Selection

Mark

5/13/2026
Google Icon

Excellent dealership and unparalleled buying experience. The cars are top notch and no detail is spared in the presentation and it makes a difference. Every member of the staff is courteous , not pushy, and helpful. Saw, our sales agent, was incredibly professional, as was every member of the team we interacted with. This will be the first place I look in the future for a car no matter where I am living as their buying experience and stock are first rate.

Adam Guerry

5/13/2026
Google Icon

By far the best vehicle purchase experience I have ever had. Ryan Bregman helped me find a vehicle listed on the website, took it out of the space and sent me non-filtered photos of everything and a short video of the interior. Once I knew the vehicle was flawless he got me in touch with Mark Stevens to write up a contract. We showed up and drove away in record time. The team here doesn’t mess around or waste any of your time, pricing is amazing and they have a laid back vibe and don’t try to throw everything at you.

Jeremy Ross

2/13/2026
Google Icon

Very pleased with Certified Benz and Beemer. It was the easiest car buying experience I’ve ever had. Jason was great to work with and Chris made it quick and painless. They have a unique selection of cars and I’m very happy with my purchase.

Customer Reviews About Buying From Out Of State

Guillermo

1/13/2026
Google Icon

The Dealer, now a friend...Danny Quintana, quite frankly is the reason my son and I drove from West Covina, CA...361mi Sat morning 12/22/25 to 6725 e. McDowell Rd, Scottsdale AZ, "Benz & Beamer".. then circled back 3hrs later ....with my newly treasured Porsche, after searching 8mths. A 361mi test drive back home with a smile! My first foot in the door in the Porsche family.. 2018 Porsche Cayenne GTS black/black. It's been 20 years since I'd purchased from a dealership due to depreciation and trust. I located the vehicle online, reached out to the dealer a few days prior and Danny immediately responded within a few hours. After a short convo, acknowledging his genuine disposition, honesty... would trigger lack of sleep and the absolute resolute to see the vehicle in person. There were no mysteries, re-clarifications, apologies. The vehicle was priced fairly, Danny had the history and there were 3 numbers that never changed from my initial request of out the door estimate - Price, Taxes and a minimal dealer fee. I can't speak more about Danny Quintana as the ambassador of the dealership, the facility and it's immaculate gallery of treasures. I'll be back in a few years for my 911. The 721mi / 10hr day was worth it.

Thanks Danny.

Zin Ok

1/13/2026
Google Icon

I had an excellent experience purchasing my vehicle from Certified Benz & Beemer. From start to finish, the entire process was smooth, professional, and stress-free. I would especially like to thank Saw Yu Nwe Zin for providing outstanding customer service throughout the entire buying process.

Saw Yu Nwe Zin was extremely knowledgeable, patient, and transparent, taking the time to answer all of my questions and explain every detail clearly. I never felt pressured at any point, and all of my concerns were addressed promptly and professionally. Their honesty and attention to detail made me feel confident and comfortable with my purchase.

Even though part of the process was handled remotely, communication was always clear and timely. Everything was handled efficiently, and the vehicle was exactly as described. It is clear that Certified Benz & Beemer truly values their customers and takes pride in delivering a top-tier car-buying experience.

I highly recommend Certified Benz & Beemer to anyone looking for a trustworthy dealership, and I strongly recommend working with Saw Yu Nwe Zin. I am extremely satisfied with my purchase and would not hesitate to do business with them again in the future.

Keith Horton

7/13/2026
Google Icon

I recently purchased a 2026 Volvo XC90 from Certified Benz & Beemer, and the entire experience exceeded my expectations. Since I was buying from Texas, the process depended heavily on trust and communication, and Saw Yu Nwe Zin was exceptional every step of the way.

Saw was responsive, professional, and transparent throughout the transaction. She promptly provided every document I requested, answered all of my questions, and kept me informed from the initial inquiry through arranging shipment of the vehicle. At no point did I feel pressured—only well-informed and confident in my decision.

Buying a vehicle remotely can be intimidating, but Saw made the process straightforward and stress-free. I would not hesitate to purchase another vehicle from her or recommend her to anyone looking for an honest, knowledgeable, and customer-focused salesperson.

Thank you, Saw, for making this one of the best car-buying experiences I’ve had.

Daniel Mancosh

10/13/2025
Google Icon

Found the Panamara shown here on autotrader. Contacted the dealer on a Friday evening and they responded immediately. Spoke extensively with Tuan about the car. He Answered all questions and was very attentive throughout the transaction. They shipped the car to me from Scottsdale to Pittsburgh. Arrived in 9 days from our initial contact in impeccable condition, better condition than conservatively described by the dealer. Very pleased with the purchase.

Lee Burbie

3/13/2026
Google Icon

I purchased my car from CBB from out of state. David was very helpful and efficient. He made the process easy and not at all stressful for me. The customer service was exceptional. I would highly recommend this dealership. Extremely high quality vehicles for a fair price.

Customer Reviews About Our Pricing

Madison Stiel

2/13/2026
Google Icon

Saw at CBB was knowledgeable, helpful, friendly, and easy to work with. I am not someone who enjoys car buying whatsoever, but was able to let my guard down with Saw and feel that she really cared that I left a happy customer. I love my new (to me) XC90! Sales pricing was very fair, and I got a great price on my trade in. If I am in the market for another vehicle any time soon, I will definitely be back!

Dean Stanhope

5/13/2026
Google Icon

Best car buying experience ever. Worked with Mat, he was very friendly and knowledgeable. No pressure to buy, no trying to get me into something that I didn't want. Really just supported helping me find what I was looking for. Which we did, got a great car at a good price. I was already pre approved through my credit union, but the finance manager said how would you like a lower rate? 5 minutes later it was done. Great experience, amazing selection of cars. Would definitely return for another purchase.

Joey Sismo

5/13/2026
Google Icon

This is our second car purchase in a month from Certified Benz & Beemer, and the experience was outstanding both times. Saw provided exceptional customer service, the process for each vehicle was smooth, fast, and pressure free. She was one of the main reasons we came back! If you’re looking for a dealership with competitive pricing, good selection of luxury vehicles and a stress free buying experience, Certified Benz & Beemer is the place and ask for Saw! We’ll definitely return for future purchases.

Customer Reviews About Our Financing Process

Viviana Ventura

6/13/2026
Google Icon

I had an amazing experience buying a certified pre-owned vehicle at Certified Benz Beemer. From the moment I arrived, Omar and Saw were professional, transparent, and patient. They listened to what I needed, didn't pressure me, and the finance team made the paperwork quick and painless… Im so happy with my new Range Rover Velar and appreciative of the effort and dedication they put in to this… Highly recommend!

Laura Briscoe

8/13/2025
Google Icon

This was probably one of the easiest car purchases I’ve had. David was great throughout - professional and very helpful with getting a rental car returned as well as scheduling a follow up paint chip repair. We even tested out some of the vehicle’s features including getting my phone connected and setup before I left. And Tara in finance was efficient and flexible in making sure we got things done with my out of state bank. Highly recommend the team here!

Kendra Kaplan

12/13/2025
Google Icon

I spent all year searching for my unicorn vehicle, and Jason was kind, patient, and understanding the entire time. He was never pushy or condescending, which I really appreciated. When I finally found the car I wanted, it actually wasn’t even within my original guidelines but Jason responded after hours and immediately got to work getting me approved.

Finance was able to lower both my rate and my down payment, which was a huge win. The car was clean, ready, and waiting for me at signing I drove it home the same day.

Overall, an easy, stress-free experience. Would absolutely recommend 10/10.

Customer Reviews About Our Service Department

Ryan Smith

6/13/2026
Google Icon

I came to Benz & Beemer via a referral from my independent mechanic who thought I needed a software update to be done at a Mercedes dealership or an Authorized Mercedes dealer such as CB&B. He recommended these people. Travis Robinson was my service advisor and I stopped by to inquire about their services. I explained I needed an "A service" which is a routine oil change, fluid level & filter check etc. I also mentioned my mechanic thought I needed a software update and my door was making a cracking or popping sound on the lower hinge. My mechanic had given me a referral to an autobody shop for the door. I had purchased my Mercedes a couple years ago from a different dealer.
Travis said they would look at all 3 things and we scheduled a time later in the week for me to drop off my car before I headed out of town. Although they are closed on Sundays, since I was coming back on Saturday night we arranged for ne to pick up my car on a Sunday while the sales dept was open.
Not only did they look at all 3 things and more, they kept me in the loop that the software was up to date, the A service was done, and they fixed the door as the mechanic said it was a simple fix. It got better when Travis told me the price. It was much less expensive than other places I had checked.
I will be going back to CB&B and specifically Travis Robinson for all future service issues and I can't recommend them enough.

J C

5/13/2026
Google Icon

I do not have a Benz or Beemer, but I received stellar service from Travis and Caelam at Certified Benz & Beemer. As a woman, finding a trustworthy mechanic is difficult (especially when you have a beloved, old car like I do) and I've received nothing but the best advice and service from Caelam for years, which is why I followed him from Whitey's to Certified Benz & Beemer. The oil change is a bit pricey but this is no Jiffy Lube. I received a customized video from Caelam, who showed me what was going on under the car, pointed out any current problems, told me what was looking good, and showed me what we need to anticipate for service in the near future. The lobby is really great with free refreshments, wi-fi, and work stations, which was great for working while I waited. To top it all off, every service comes with a car wash and vacuum! I was pleasantly surprised by my experience and can't recommend Caelam, Travis, and Certified Benz and Beemer enough.

Tania Brown

3/13/2026
Google Icon

Jerry Smith is beyond fabulous! Alpha Warranty was making it very difficult on him and me getting our repair approved. Jerry took a proactive leadership and superior service approach and took care of it himself under the Service Dept. This is how you retain customers and build your referral network. It is an absolute pleasure to work with someone that still sees the value in human connection and proactive problem solving. Jerry is all about what he can do, not what he can’t do. Highly recommend Jerry. 5 ⭐️ experience.